Would You Put The Cart Before The Horse?

Farmer Bob watched me struggle with my arms stretched to the limit and my feet slipping on the concrete floor as I pushed the heavy cart valiantly across the shop floor. I was making progress moving the heavy load, but it was painful and slow. Farmer Bob said in a...

Riding Through A Recession

Television, radio, Internet and print news reports have been feeding us a slurry of bad news regarding the economy for the U.S., Canada and many parts of the world. Lately, I’ve resisted channel surfing or page turning to avoid adding more worry to my life....

Walk In Your Customers’ Shoes

One wet and wintry morning, I watched one of the children clomp out the door toward the barn wearing boots large enough to hold both feet in one. Sailors say, “Any port in a storm” and children paraphrase, “Any boots near the door.” The boots,...